Terms of Service & Liability Policy

We design, set up and take down styled picnic experiences at parks, private yards and other locations in and around Austin, Texas. Our service is decorative and hospitality-based: we style a setting, and you and your guests use it at your own discretion.

We are not a caterer, a licensed food establishment, a childcare provider, a lifeguard, a security service or an event insurer, and nothing on our website or in our messages should be understood as those services.

Photos on our website and social media show past setups. Flowers, fabrics, props, tableware and colors vary with season and availability, and we may substitute items of similar style and value.

A date and time are held for you only once your deposit or full payment has been received. Submitting the booking form alone does not reserve anything.

Deposits start at $100 and rise with the total of your order; the exact amount is shown before you pay. Any remaining balance is due at least 1 day before your picnic.

All payments are non-refundable. See section 3 for how we handle changes of date.

Both sides agree that the amounts kept are a fair and reasonable estimate of what a cancelled booking actually costs us — the date is taken off our calendar, other requests for it are turned away, and flowers, food and materials are bought ahead — and not a penalty.

Card payments carry a processing fee of 2.9% + $0.30, which is added to your payment and shown before you pay. Payments by Zelle do not carry that fee.

A rush fee of $30 applies to bookings made less than 3 days ahead, plus $30 more if your picnic includes fresh food or flowers.

Travel beyond 15 miles from North Austin is charged at $1 per mile. Where a travel fee applies, we confirm the exact amount with you before the booking is finalized.

Prices, packages and add-ons may change at any time. The prices in effect are the ones shown at the moment you pay.

Payments made by Zelle are confirmed by hand. Your date is not held until we have actually received the money and confirmed it to you.

Because your date and time are taken off our calendar and set aside for you, all payments are non-refundable, in whole or in part, for any reason.

If you tell us at least 5 days before your picnic, we will move it to another available date free of charge, or turn your payment into a gift card valid for 1 month.

If you tell us between 5 and 3 days before, we can still move your date for a $50 fee, subject to availability.

Changes requested less than 3 days before your picnic are handled case by case at our sole discretion, and we are under no obligation to move or credit the booking.

A rescheduled picnic may be moved once. Prices are those in effect on the new date if they have changed.

If you or your guests do not show up, arrive at the wrong location, or the event cannot go ahead for reasons on your side, no refund or credit is given.

Add-ons that we have already bought for you specifically — fresh flowers, food, custom signage, rented items — cannot be moved to a new date and are not credited.

If we have to cancel your picnic ourselves, we will offer you another date or a gift card of the same value. If we cannot offer a replacement that works for you, we refund what you paid for that booking.

Picnics take place outdoors. If rain is forecast, we will contact you and reschedule to another available date at no charge.

If rain begins during your picnic, we will set another picnic up for you on a new date at no extra cost. We do not issue refunds for weather.

Heat, wind, cold, humidity, pollen, insects and other ordinary outdoor conditions are not grounds for a refund. If conditions become unsafe in our judgement, we may end or shorten a setup, and we will work with you on a new date.

Decisions about weather are made by us in good faith, and we cannot control forecasts changing after a decision is made.

We are not a licensed or inspected commercial kitchen and we are not a caterer. Charcuterie boards, fruit, sweets and similar items are assembled by hand from store-bought ingredients in a home environment.

That environment handles nuts, peanuts, dairy, eggs, wheat and gluten, soy, honey, sesame, fish and shellfish. Cross-contact is possible with anything we serve, and we cannot guarantee that any item is free of any allergen.

You must tell us in writing, before your picnic, about every allergy, intolerance, dietary restriction or medical condition affecting you or any of your guests. If a severe allergy is involved, we ask you not to order food from us at all.

You are responsible for informing your own guests about what is being served and about this policy, and for making sure anyone with an allergy does not eat it.

Anyone with a known allergy should carry their own medication, including epinephrine where prescribed. In an emergency, call 911 first.

To the fullest extent permitted by law, we are not liable for any allergic reaction, illness, food-borne illness, injury or death arising from food or drink served at, brought to, or consumed at your picnic.

Food is prepared for immediate enjoyment during your picnic. In Texas heat, perishable food spoils quickly. We are not responsible for food left out, eaten after your picnic, or taken away with you.

We do not provide, serve, purchase or pour alcohol. Any alcohol at your picnic is brought by you. You are solely responsible for making sure that everyone drinking is 21 or older, that alcohol is allowed at your location, and that no one drives after drinking. We provide glassware only.

Any food or drink you bring yourself is entirely your responsibility, including its safety, storage, temperature and any reaction to it, and we are not responsible for anything you or your guests bring, however we may help arrange or display it.

We are not responsible for food, drink, cake or catering ordered from a third-party vendor, whether you booked it or we passed on your request, including its quality, safety, delivery and any allergic reaction or illness it causes.

Outdoor picnics carry risks that we cannot remove. By booking, you and your guests knowingly and voluntarily accept them.

These risks include, without limitation: uneven, wet or slippery ground; roots, rocks and steps; insects, bites and stings; snakes and wildlife; pollen and airborne allergens; heat, sun exposure, dehydration and cold; wind moving décor, umbrellas or tents; water features and bodies of water; candles, matches, lighters and open flame; glassware and breakage; cords, poles, frames and other rented or decorative structures; parking lots and public paths; the actions of other members of the public.

You confirm that you and your guests are in a suitable physical condition to take part, and that anyone with a health condition, injury, mobility limitation or pregnancy takes part at their own risk and after taking their own medical advice.

Our furniture and décor are decorative. Tables, low seating, tents and props are not designed to be stood on, climbed on, leaned against heavily or used by children unsupervised.

What we are responsible for is our own setup, our own equipment and our own conduct, during the hours of your picnic. We do not own, control, inspect or maintain parks, trails, parking lots, private property or anything else around the setup, and we are not responsible for their condition or for what happens on the way to or from your picnic, or before or after your booked time.

Insects, ants, bees, wasps and other wildlife live outdoors and cannot be kept away from an outdoor picnic. Bites and stings are a risk you accept by booking one.

Children remain the responsibility of their parents or guardians at all times. We do not supervise, watch or care for children, and our staff cannot be left in charge of them.

You are responsible for keeping children away from candles, glassware, hot items, décor structures, water and roads.

Pets are welcome where the location allows them, and remain entirely your responsibility, including any damage or injury they cause.

Some setups include candles. Never leave a flame unattended, keep it away from fabric, hair, children and pets, and extinguish it before you leave.

If a burn ban, park rule or venue rule is in force, we will not light or leave open flame, and that is not a reduction of the service.

Please do not bring your own candles, sparklers, fireworks, portable stoves or any other flame or heat source to the setup without agreeing it with us in writing first.

Smoking and vaping are not allowed at the setup or near our furniture, fabrics and décor.

When you choose the location, you are responsible for making sure that a picnic setup is allowed there, that any permit, reservation or venue permission required has been obtained, and that we can access and park nearby.

Public parks are open to everyone. We cannot reserve a specific spot at a public park, guarantee privacy, or control noise, other visitors, events or construction nearby. If our first-choice spot is taken, we will set up as close to it as we reasonably can.

If a park ranger, property owner, HOA or venue asks us to move or to stop, we will comply. If the event cannot go ahead for that reason, no refund is given.

For a home or backyard setup, you confirm you are allowed to host it there and that the area is safe, accessible and free of hazards, including unsecured pets.

You tell us in the booking form what the way to the spot is like. Everything is carried in by hand, so stairs, rocks, a hill or a long walk from parking need a second pair of hands and extra trips, and are charged as a hard-access fee starting at $50, shown to you before you pay.

If access turns out to be significantly harder than you described, we may add that fee, reduce the setup to what can be carried safely, or move your picnic to a nearby spot. Our team never carries equipment where it is unsafe to do so.

Your booked time starts at the time you selected, whether or not you have arrived. Late arrival does not extend your picnic, because we plan our day around the schedule.

We arrive early to set up and return promptly at the end to take everything down. Please be ready to finish at your end time; extra time can be added in advance, and on the day only if our schedule allows.

Setup and takedown need clear access to the site. Delays caused by locked gates, missing permissions or unavailable parking come out of your picnic time.

Everything we bring stays our property and is rented to you for the duration of your picnic.

You are responsible for the cost of repairing or replacing anything damaged, stained beyond cleaning, lost or taken by you or your guests, at full replacement value. We will send you an itemised invoice with photos, and we may charge the payment method used for the booking only where you have authorised us to do so.

Normal use is expected and no cleaning charge applies for it. Extraordinary cleaning — for example paint on fabric outside the activity area, spilled wine or oil, or damage caused by pets — is charged at cost.

Our furniture, glassware, ceramics, vases and props are delicate and handled by our team only. Damage includes improper use, breakage, disappearance of items, cigarette burns, and stains from red wine, oil, paint or any other staining product — however it was caused.

Charges for damage or loss are payable within 7 days, unless we agree otherwise with you in writing.

Everything stays your responsibility from the moment we finish the setup until we have collected it. Please do not move our equipment, take items home, or leave the setup unattended. If you leave the site before we return, anything that goes missing is charged to you.

Keep your own belongings with you. We are not responsible for personal items that are lost, damaged or stolen before, during or after your picnic, including items left with the setup or handed to our team.

We may pause, shorten or end a picnic immediately, without refund, if there is unsafe, unlawful, aggressive, harassing or discriminatory behaviour, intoxication that puts people at risk, damage to our property, or a serious breach of these Terms.

Our team has the right to work in a safe and respectful environment.

We photograph our own setups for our portfolio, website and social media. Photo sharing of images that include you or your guests is optional and asked for in the booking form.

If you say no, we may still use photos of the setup itself once your group is not visible or identifiable.

If you say yes, you grant us a non-exclusive, royalty-free licence to use those images in our marketing, with no payment due to you, and you confirm your guests agree as well. You can ask us in writing to stop using a particular image, and we will remove it from our own channels going forward.

Photos or video taken by a photographer you hire yourself are outside this agreement and outside our control.

Gift orders are paid in full and are non-refundable once placed, because flowers and food are bought and prepared for you specifically.

We confirm delivery details with you after the order is placed. You are responsible for giving us a correct recipient name, phone number and address, and for making sure someone can receive the gift.

If a delivery cannot be completed because nobody is available, the address is wrong, or access is blocked, we will contact you, but a further attempt may be charged and no refund is given.

Flowers, chocolates and food carry the same allergy and food-safety terms set out in section 5. Gift cards are valid for 2 months from purchase and are not exchangeable for cash.

We are not liable for any failure or delay caused by events beyond our reasonable control, including severe weather, floods, fire, burn bans, power failures, illness, accidents, vehicle breakdown, supplier failure, strikes, civil disturbance, public health orders or government action.

In those cases we will offer a new date or a gift card of equal value; refunds are not given.

By booking, you agree that we may contact you by email, phone, text message and Instagram about your booking, and that messages sent to the details you gave us count as delivered.

If something goes wrong, tell us as soon as you can and no later than 30 days after your picnic, in writing, so that we can look into it while it can still be checked. Photos help.

Any legal claim must be brought within two years of the picnic or order it relates to, which is the shortest period Texas law allows us to agree on.

We would much rather fix something than argue about it, and most things are solved with one message.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

Any dispute will be brought exclusively in the state or federal courts located in Travis County, Texas, and both sides consent to that jurisdiction.

Before starting any legal action, you agree to contact us first so that we have a fair chance to resolve the matter directly. Most things can be solved with a message.

If any part of these Terms is found unenforceable, the rest stays in full effect.

We may update these Terms at any time. The version that applies to your booking is the one published on this page at the moment you paid, and the date at the top shows when it last changed.